DAMAGED ITEMS
If any items on your order arrive damaged, Please keep all original shipping containers and take pictures. Contact customer service, We will refund in full (Accessories no need to return).
NO RESTOCK FEES
If your order arrives and it is not right, We will refund in full (Accessories No need to return).
Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 30 days of delivery of your item. We will issue a full refund to your original payment method.
REFUND POLICY
Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
Once your return is received and inspected by ACE POWER (usually within 48 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original payment method. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
For wire transfer payments, all refunds will be issued to store credit.
You are responsible for all shipping costs associated with getting your order back to our warehouse in Dallas.
Please do not abuse this policy by ordering multiple (more than 2) of the same or similar item with the intention of returning the majority of your order. Please contact a Customer Service if you are unsure of sizing or application for any items prior to placing your order and we will be happy to help you narrow it down!
See below for instructions on where/how to get your return order back to us. Items should not be shipped back to the manufacturer; all returns need an RA (Return Authorization) number and will need to be returned to ACE POWER in US.
If any items on your order arrive damaged, Please keep all original shipping containers and take pictures. Contact customer service, We will refund in full (Accessories no need to return).
NO RESTOCK FEES
If your order arrives and it is not right, We will refund in full (Accessories No need to return).
Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 30 days of delivery of your item. We will issue a full refund to your original payment method.
REFUND POLICY
Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
Once your return is received and inspected by ACE POWER (usually within 48 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original payment method. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
For wire transfer payments, all refunds will be issued to store credit.
You are responsible for all shipping costs associated with getting your order back to our warehouse in Dallas.
Please do not abuse this policy by ordering multiple (more than 2) of the same or similar item with the intention of returning the majority of your order. Please contact a Customer Service if you are unsure of sizing or application for any items prior to placing your order and we will be happy to help you narrow it down!
See below for instructions on where/how to get your return order back to us. Items should not be shipped back to the manufacturer; all returns need an RA (Return Authorization) number and will need to be returned to ACE POWER in US.
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